I’ve struggled with serious mental health issues for at least half my life. From age 19 to 22, I was hospitalized on seven different occasions. Thankfully, it has now been eight years since my last time. Others are not as fortunate, perpetually caught in the system, returning to institutionalized care on a regular basis.

The PROS team at Tompkins County Whole Health
How did I escape this cycle? Through the resolve, discipline and strength to cultivate healthy habits, take medication, push the boundaries in therapy, and secure the assistance of friends and family.
Yet despite these steps, I recently came upon a roadblock, nebulous as it was frustrating. I fruitlessly spent time and energy, self-analyzing, to discover that next rung. Though I didn’t recognize it at the time, I was trying to think things away. In retrospect, I was focusing inward too much, whereas this phase of my recovery required an outward focus. My angst was a product of a small social circle. I judged others too much, alone, unaware of the humility I needed to progress, subconsciously believing the fallacy that I was the only one. I hadn’t respected the power of group psychological interventions.
The Personal Recovery Oriented Services (PROS) group therapy program is operated by Tompkins County Whole Health. It describes itself as a comprehensive program for adults with severe and persistent mental illness. It was first suggested to me by my psychiatrist. At the time, despite devotion to medication and therapy, I was just clinging to sanity, triggered 10 times per day, no way to live. Despondent, I handed the reins to my doctor, a major act of trust, letting him prescribe the proper amount of medication. Save in the case of court order, emergency, or inpatient settings, doctors rarely mandate a given dosage. A few months later, I felt ready to enroll in PROS. I was skeptical, as my past experience with group therapy was okay, if impersonal, but not groundbreaking. PROS would set the new standard.
I first was interviewed one-on-one by the director, Heather, to evaluate my stability. She proved to be an energetic, sharp, and devoted figure. I did my best to pour my heart out. On the walk home that day, I vividly recall feeling centered, which I’d been alien to for so many years. Next was PROS orientation with Amy. Despite experiencing terrible stress in the waiting area, I persisted. About five of us gathered in a cozy room, were given packets, and tuned in as Amy softly described the program.
The schedule detailed a plethora of unique classes, each 45 minutes in length, operating from 9 a.m. to 4 p.m., five days a week. Amy explained that each class offers 15 weeks of new material, after which the semester ends, and the next 15-week schedule begins.
After orientation, I felt comfort, release, acceptance. There were subliminal but powerful themes of empathy, self-determination, and above all, hope. It was enough to invite me back. I had two months to try out PROS classes before officially deciding to stay in the program or not.
The next morning, I walked to PROS. Those first several weeks proved strenuous. My anxiety was astronomically high. For all intents and purposes, I felt like I was venturing into the lion’s den. My persistence was fed by the spirit of the interview and orientation, holding fast despite my insecurities, swiftly extending trust to a system such as I hadn’t for many years, being treated like a human.
To my delight, the groups offered the same sense of care I had felt in the interview and orientation. Group leaders, decidedly humanist, were gentle friends rather than rigorous teachers. In groups, participants are invited to voice their struggles not by demand, or even request, but by their own comfort. Declining to do so is perfectly fine. Demands are few and far between. Similarly, simply being in a group is 80 percent of the work. If you can’t be there physically, you can tune in via Zoom.
The session begins when a facilitator introduces a topic, such as general life philosophy, reframing situations through Dialectical Behavioral Therapy (DBT), or eating and weight. Most groups are structured, in which members can raise their hands at any time to comment or question, cathartically or more formally. On the other hand, some groups are very casual, such as the one preparing the day’s lunch, while others are highly organized, like Cognitive Behavioral Therapy for Insomnia (CBT-I). The sessions can involve a continuous conversation, or allow mostly quiet time for people to finish a prompt. Most form their own organic course. The range of topics, styles, and facilitators ensures that very little subject matter becomes stale.
For the first few months, I committed to one group three days per week: Monday, Wednesday, and Friday. I would then eat free lunch with clients and various staff members. Lunch is eaten in The Pyramid Room, an open, highly fenestrated, chill atmosphere with different lounging options, a long table, a kitchen, and plenty of space to house over 50 people. The food is high quality, including plant-based options. Most is donated by local, acclaimed restaurants. Participants are furthermore invited to take food home. Outside of lunch proper, scones, French pastries, bagels, and strong coffee are available on demand. You eat as much as you like, just as you socialize according to your preference. The $60 per month fee that I pay to participate in the PROS program would be an exceptional value if it only covered the lunches but I am receiving much more than that.
My horizons expanded. Something began to make sense. Slowly, it dawned upon me that this is the hard work, where the magic happens, and that I was finally progressing again. This is reinforced, every day, with the spiritual ethic that true recovery is in the daily grind. It took some weeks for me to calm down, but I did, forming bonds reminiscent of what life was like before being sick.
My hypervigilance and anxiety were finally granted slack, replacing paranoia with openness. This facilitated connection with and value of others. Soon, once a staunch anti-conformist, I began to learn how to truly care for others. I gave more. I was developing healthy and fulfilling relationships. Even if I am not close to someone, I still greet them, make small talk, and practice listening. Informal interactions on all levels matter! I was once deathly afraid of socializing. Now, I value it deeply, a pleasure long forgotten, recovering what I thought was gone. I believe: hopeful, grateful, and importantly, humble. No more danger.
I don’t know how PROS works as well as it does, but does that really matter? Maybe it richly simulates for those with mental illness what healthy people tend to take for granted. It’s another fair chance at life. For those who’ve regularly participated in the PROS program for some time, the benefits are obvious. It hurts to see many non-PROS people in the building visibly downcast and defeated, afraid of life. I used to be that person. Now, I hold my head high, but not too high. The program is empathetic, intimate, and liberal at root. It’s most of the time a very safe space, such that stigma in society fails to afford us.
As I experience it, PROS is a program for those dealing with a serious mental illness who want to pursue recovery. It is worth it. The worst has already happened.
—By Ben Komor
Ben Komor is a certified peer specialist and has served as an advisor to the Tompkins County Crisis Negotiation Team. He is a graduate of Ithaca High School, and holds a BA in Human Development and an MS in Health.
For more information about PROS, click here to go to the PROS website, or call PROS at (607) 274 6200.

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